CAPS South-Western Ontario Chapter

Helping Leaders Attract, Hire and Keep Top Performers

Bill Gilbert, Professional Speaker.
Tools to Help You Attract, Hire and Keep Top Performers

Employee Selection Tools

  • Profiles Canadian Step One Survey
  • The Profile XT Placement Report
  • The Profile XT Multi Candidate Match Report
  • The Profile XT Job Analysis Report
  • Profiles Sales Indicator
  • Profiles Customer Service Profile

Team Development Tools

  • Profiles Team Analysis
  • Profiles Performance Indicator

Employee Coaching/Development Tools

  • The Profile XT Individual Report
  • The Profile XT Coaching Report
  • The Profile XT Succession Planning Report
  • The Profile XT Job Pattern Report
  • Profiles Checkpoint 360 Leadership
    Competancy Feedback System
  • Profiles Checkpoint Skillbuilder Series
  • Profiles Performance Indicator
  • Profiles Customer Service Profile
  • Profiles Career Coach

Ask about our Checklist for Assessing Assessment Tools.


The Profile XT™

The Profile XT™ is a multi-purpose, job related, assessment tool that can be used for selection, training, promotion, managing, and succession planning. The Profile XT™ measures thinking and reasoning style PLUS occupational interests PLUS work related behavioural traits. You can compare an individual's job fit with a job pattern customized for a specific position in your organization, department, location, etc. It is a powerful and dynamic management tool that employs 21st century psychometric technology. It can be easily administered onscreen and on the World Wide Web, providing immediate reports that require no interpretation.

Profiles Canadian Step One Survey™

The Canadian Step One Survey® is a pre-employment screening tool for assessing the attitudes of job candidates regarding integrity, responsibility and work ethic. This is the solution for employers who hire too many people who are dishonest, are late or "no-shows" and whose work effort is substandard.

Profiles Sales Indicator™

Profiles Sales Indicator™ is a tool for selecting, managing, and training salespeople. It measures five key qualities of successful salespeople and predicts performance in seven critical sales behaviors. Using the Profiles Sales Indicator to build and develop a sales organization can result in record-breaking productivity, retention of top performers, and exceptional profitability.

Profiles Performance Indicator™

Profiles Performance Indicator™ measures five key personality factors and their impact on seven critically important aspects of success in business. The report helps you understand how an individual is effectively understood, motivated, and managed. It is economical and is quick to take, making it the ideal choice for your organization.

Profiles Team Analysis™

Profiles Team Analysis™ makes team building both challenging and rewarding. Effective teams achieve results far beyond what individuals could accomplish on their own. But team building is far more than putting a group of people together and hoping for the best. This system reports the attributes of each team member, shows the team’s strengths and alerts the team leader to potential problems.

Profiles CheckPoint 360º™

CheckPoint 360º™ is a powerful professional development tool, that positively impacts an individual’s growth and career, and an organization’s success. For managers, supervisors, and others in leadership positions, it can facilitate peak performance that generates improved productivity. CheckPoint quantifies a participant’s competencies in 18 key areas, verifies the results from a variety of perspectives, and identifies ways to enhance skills. The eighteen competencies are:

Cultivates Individual Talent
Delegates Responsibility
Listens to Others
Works Efficiently
Builds Personal Relationship
Takes Action
Displays Commitment
Instills Trust
Processes Information
Motivates Successfully
Thinks Creatively
Works Competently
Seeks Improvement
Achieves Results
Facilitates Team Success
Provides Direction
Adjusts to Circumstance
Communicates Effectively

Profiles Checkpoint Skillbuilder Series™

Profiles Skillbuilder Series™ provide an online skill development tool covering the 18 Management Competencies addressed in the Profiles Checkpoint 360º Report.

Skillbuilder provides self-paced, self-improvement programs designed to help managers improve their performance. The SkillBuilder Series is a companion to the Checkpoint 360º™ Competency Feedback System, offering managers the opportunity to develop the competencies that are most importabt to their professional growth and success. Available exclusively on the Internet.

Profiles Career Coach™

Profiles Career Coach™ is an assessment that can answer the question, "What is the right job for me?" Whether used by high school and college students or more experienced people looking for a new career path, Profiles Career Coach is the right tool. It measures a person's thinking style, occupational interests, and behavioral traits, and matches their attributes with jobs and careers that utilize the individual's potential to the fullest. The result is job satisfaction and career success. The report also recommends steps to explore career choices in more detail.

Prevue Assessment™

Prevue Assessment™ is an integrated assessment tool that measures learning abilities, information processing speed, interests and work related personality characteristics of an individual. It also permits you to create custom benchmarks of top performers for specific positions within your organization against which others can be compared.

Customer Service Profile™

Poor customer service can cost your organization dearly. Worldwide, up to two-thirds of all customers leave due to poor customer service. Every customer service encounter has the potential to gain repeat business or drive it away. Concise and easy to administer, the Customer Service Profile identifies candidates and employees with superior customer service skills and helps you coach existing employees to greater success. Results are presented in a Placement Report, Individual Report, Coaching Report, and a report that compares your company's perspective on providing customer service with the perspective typically found for those in your industry. Recognizing that distinct industries have specific customer service values, the Customer Service Profile is available as a custom product for healthcare, hospitality, financial and retail industries.


A division of: W.A. Gilbert & Associates
519.680.1252 Toll Free 1.800.788.1226